Refund & Return Policy
Shop with confidence • Transparent Solutions
Step 01
Return Policy
Customers may request a return within 7 days of receiving the product if any of the following conditions occur:
❌
Wrong product delivered
⚠️
Defective product received
💥
Damaged product received
Warning
Non-Returnable Conditions
Returns will NOT be accepted under the following circumstances:
👕
Product has been used
🏷️
Product tags are removed
🔨
Product is damaged by customer
Step 02
Refund Policy
Once the returned product is successfully received at our warehouse and passes the quality inspection, eligible refunds will be initiated.
⏱️ Refund Processing Time
Processed within 7-10 working days through the original payment method or mutual agreement.